Privacy Policy

Overview

This Privacy Policy explains how XRTech Group ("XRTech Group", "we", "us", or "our") collects, uses, shares, and protects information when you visit buysatelliteimages.com or use our satellite imagery search portal, questionnaire, and order forms (together, the "Site").

Buy Satellite Images is the online imagery portal of XRTech Group, a Dubai based geospatial and satellite intelligence company. By using the Site, you agree to the collection and use of information in the way described in this policy. If you do not agree, please do not use the Site.

Information We Collect

Information you provide directly

• Contact form (/contact) — your name, email address, and any phone number, company name, subject, and message you choose to include.
• Tasking and archive imagery requests — submitted through the imagery search portal or questionnaire, this can include your buyer type, name, email address, company, phone number, notes, and the area of interest (AOI) you draw, upload, or describe, including coordinates or an uploaded KML/shapefile.
• Any other correspondence you send us directly, such as by email or WhatsApp.

Information collected automatically

• Server logs — standard technical data such as IP address, browser and device type, operating system, pages visited, and referring page.
• Analytics and session data — collected via cookies and similar technologies (see Cookies & Tracking Technologies below) to understand how visitors use the Site.

We do not collect payment card details on the Site. Imagery orders are quoted and confirmed directly with our team by email; any invoicing is handled outside the Site.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through the contact form and answer questions about our imagery, capabilities, or pricing.
• Process tasking and archive imagery requests, prepare quotes, and coordinate delivery of ordered imagery.
• Send order-related updates and respond to follow-up questions about an active request.
• Operate, maintain, and improve the Site and the imagery search portal, including diagnosing technical issues.
• Understand aggregate usage patterns through analytics, so we can improve navigation and content.
• Meet legal, regulatory, or contractual obligations, and protect the security of the Site.

We do not use the information you submit through our forms for unrelated marketing without your consent, and we do not sell your personal information.

Cookies & Tracking Technologies

The Site uses cookies and similar technologies from the following services:

These tools are provided by third parties (Google and Microsoft) and operate under their own privacy policies. You can control or disable cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics opt-out browser add-on (opens in a new window). Disabling cookies may affect how some parts of the Site function.

How We Share Your Information

We share information only in the following circumstances:

• Within XRTech Group — with our sales, operations, and imagery fulfillment teams, so they can respond to your inquiry or process your order.
• Service providers — companies that help us run the Site and communicate with you, such as our email delivery provider and internal notification tools, and analytics providers (Google, Microsoft) described above. These providers process information on our behalf and are not permitted to use it for their own marketing purposes.
• Legal requirements — if required to do so by law, or to protect the rights, property, or safety of XRTech Group, our customers, or others.
• Business transfers — if XRTech Group is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this Privacy Policy.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Data Retention

We keep contact form submissions, quote requests, and order records for as long as needed to respond to your inquiry, fulfill an order, maintain business records, and meet legal or accounting obligations. Analytics data is retained by our analytics providers according to their own retention settings. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

Data Security

We use reasonable technical and organizational measures to protect the information you provide, including transmitting form submissions over encrypted connections (HTTPS). No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee its absolute security.

Your Rights & Choices

Depending on where you are located, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request that we correct inaccurate or incomplete information.
• Request that we delete your personal information, subject to legal or contractual retention requirements.
• Object to or restrict certain processing, including analytics tracking (see Cookies & Tracking Technologies).
• Withdraw consent, where processing is based on consent, without affecting the lawfulness of processing before the withdrawal.

To exercise any of these rights, contact us using the details in Contact Us below. We will respond to verified requests within a reasonable timeframe.

International Data Transfers

XRTech Group is based in Dubai, United Arab Emirates, and the Site is operated from there. If you access the Site from outside the UAE, your information may be transferred to, stored, and processed in the UAE or other countries where our service providers operate, which may have data protection laws different from those in your country. We take steps to ensure information is handled consistently with this Privacy Policy wherever it is processed.

Children's Privacy

The Site is intended for business and professional use and is not directed at children. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Links

The Site links to third-party services such as WhatsApp and the main XRTech Group website (opens in a new window). This Privacy Policy does not apply to those third-party sites or services, and we encourage you to review their own privacy policies before providing information to them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: